Terms of Service
Last updated: [REVIEW: effective date]
Template — must be reviewed by legal counsel before publication
This document is a standard template drafted for a B2B provider of Meta advertising infrastructure. It contains placeholder sections marked [REVIEW: ...] that require a qualified attorney to complete before these Terms are legally effective or relied upon by any party.
1. Acceptance of Terms
By accessing or using the services offered by ADS FLOW (“ADS FLOW”, “we”, “our”, or “us”) through ads-flow.proor any associated platform, you (“Client” or “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use our services.
If you are using these services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and references to “you” include that organisation.
2. Services
ADS FLOW provides B2B Meta advertising infrastructure services, including but not limited to:
- Provisioning shared Meta ad accounts (“Ad Accounts”) directly into a client's Business Manager (“BM”);
- Granting access to host Business Managers (“Host BMs”) with verified spend history and assigned tier;
- Supplying aged fanpages and associated assets for advertising campaigns;
- Providing replacement Ad Accounts or BMs pursuant to the applicable bundle agreement (“Replacement Guarantee”);
- Access to proprietary tools available at ads-flow.pro/ads-flow and related subdomains.
The specific deliverables, quantities, spend limits, and replacement terms applicable to each engagement are set out in the order confirmation or bundle agreement provided to you before delivery (“Service Agreement”). In the event of any conflict between these Terms and a Service Agreement, the Service Agreement prevails for the subject matter it addresses.
We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.
3. Eligibility and Access
Our services are intended solely for businesses and professional advertisers. By using our services you represent that:
- You are at least 18 years of age and have the legal capacity to enter into a binding agreement;
- Your use of the services will comply with all applicable laws, regulations, and third-party platform policies, including Meta Platforms’ Advertising Policies and Community Standards;
- You are not located in a jurisdiction subject to an embargo or trade sanction that would prohibit you from receiving these services.
We reserve the right to refuse service or terminate access to any client who does not meet these requirements or who violates these Terms.
4. Payment, Fees, and Refunds
All fees are as stated in the applicable Service Agreement and are due in advance unless otherwise agreed in writing. Accepted payment methods are communicated at the time of purchase.
Service fees are generally non-refundable once delivery has commenced. Partial refunds or credits may be issued at our sole discretion in cases where a material failure of service occurs that is directly attributable to us and is not remedied through the Replacement Guarantee within a reasonable time.
Any service fee applied as a percentage of advertising spend is calculated based on spend recorded through our infrastructure. Clients are responsible for ensuring billing cycles are correctly configured in their Meta Ads account.
All amounts are exclusive of applicable taxes. Where required by law, applicable taxes will be added to the invoice.
5. Acceptable Use
You agree to use our services only for lawful purposes and in accordance with Meta Platforms’ advertising policies. You must not:
- Run campaigns that violate Meta’s Advertising Policies, including prohibited content categories (e.g., illegal products, discriminatory targeting, deceptive claims);
- Use our infrastructure to conduct fraud, money laundering, or any activity prohibited by applicable law;
- Misrepresent the nature of your business or campaigns to us or to Meta Platforms;
- Reverse-engineer, resell, or sublicense access to assets provided to you without prior written authorisation;
- Take any action that could result in Meta revoking or restricting assets provisioned under your account in a manner that is attributable to your conduct rather than platform decisions.
Violations of this section may result in immediate suspension of services without refund and may expose you to liability for damages caused to us or to third parties.
6. Replacement Guarantee
Where a Replacement Guarantee is included in your Service Agreement, we will provide a replacement Ad Account or Host BM when a delivered asset is disabled, restricted, or otherwise made unusable by a platform-level action by Meta Platforms, subject to the following:
- The guarantee covers platform-driven account falls, not restrictions caused by a violation of Meta’s policies attributable to your campaigns or conduct;
- The specific scope, duration, and number of replacements are set out in your Service Agreement;
- Replacement timelines are measured in hours from confirmed notification; exact SLAs are specified in your Service Agreement;
- The Replacement Guarantee does not guarantee continuous uptime or that any individual asset will remain active for any minimum period.
The Replacement Guarantee is your sole and exclusive remedy for account falls, to the maximum extent permitted by law.
7. No Affiliation with Meta Platforms
ADS FLOWis an independent service provider and is not affiliated with, endorsed by, authorised by, or in any way officially connected to Meta Platforms, Inc. or any of its subsidiaries or affiliates. The names “Meta”, “Facebook”, “Instagram”, and related marks are trademarks of Meta Platforms, Inc.
Meta Platforms independently governs account status, policy enforcement, and platform access. Account restrictions or bans imposed by Meta are outside our control. We do not represent or warrant that any asset will be approved, remain active, or receive any specific treatment by Meta Platforms.
8. Disclaimers and Limitation of Liability
Our services are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by applicable law. We do not warrant that our services will be uninterrupted, error-free, or that any particular advertising outcome will be achieved.
To the maximum extent permitted by applicable law, our total cumulative liability to you for any claims arising out of or relating to these Terms or our services will not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.
We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business, or loss of goodwill, arising out of or in connection with our services, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
9. Intellectual Property
All content on ads-flow.pro, including text, graphics, logos, and software, is the property of ADS FLOW or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership rights in our content or proprietary tools.
You retain ownership of the advertising creative, data, and campaign content you upload or transmit through Meta Ads accounts provisioned under our services.
10. Termination
Either party may terminate these Terms and any active service upon written notice if the other party materially breaches these Terms and fails to cure the breach within fourteen (14) days of receiving written notice.
We may suspend or terminate your access immediately, without notice, if we reasonably believe your use of the services poses a legal, reputational, or platform risk to us or to third parties, or if Meta Platforms revokes access to infrastructure in a manner that makes continued service impossible.
Upon termination, any fees owed through the termination date become immediately payable. Sections 7, 8, 9, 11, and 12 survive termination.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of [REVIEW: jurisdiction], without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or our services will be resolved through good-faith negotiation in the first instance. If the dispute is not resolved within thirty (30) days, it will be submitted to binding arbitration or the competent courts of [REVIEW: jurisdiction — courts or arbitration venue], as determined by [REVIEW: legal entity].
12. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will make reasonable efforts to notify you by email or through a notice on our website at least fourteen (14) days before the change takes effect.
Your continued use of our services after the effective date of any change constitutes your acceptance of the revised Terms.
13. Contact
Questions about these Terms should be directed to:
ADS FLOW [REVIEW: legal entity full name]
[REVIEW: registered address]
Email: ops@ads-flow.pro
Telegram: @oadsflow